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May 26th, 2005

Membership question @ 12:54 pm

dark_faith69:
I'm currently feelin: confused confused

I'm sure there are some U2.com members on here, and this is for you guys.
I joined in October or November of last year, and have yet to get my membership card.
Anybody else have this problem? If so, how did you end up getting it, or have you?

A friend in Boston told me she had heard there were two lines at shows, one for members and one for nonmembers. Anyone else hear this?
I'm seeing them in Dublin and need to know if I need my card.

Thanks!
 
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Comments

 
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From:volare
Date:May 26th, 2005 05:08 pm (UTC)
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There's two lines yes, but only for GA.
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From:gracejames
Date:May 26th, 2005 05:08 pm (UTC)
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Hi. I do have my metal card....somewhere. But from what I understand, those tickets bought through U2.com memberships have *FAN* written on them. I know my Boston October ones do. I haven't checked the Dublin tickets because those are seats.

Now what you could also do is call the number that is listed on the Help page on U2.com. I did that when I was having trouble getting a code. They not only got me a code, but found me on the Propaganda list. They might be able to send you a card.
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From:sirensong984
Date:May 26th, 2005 05:19 pm (UTC)
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They ran short on cards and are in the process of sending out more once they arrive. If you bought through the U2.com presale you shouldn't need your fan card for the members only line, your tickets should say "FAN" somewhere on them--for the US that is. I'm not sure about the two-line process for Europe. Venues are so big, I'd be interested to see how it works!

Congrats on seeing them in Dublin :)
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From:smurphy487
Date:May 26th, 2005 05:25 pm (UTC)
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there is also the membership form that you can print out. In Philly they were strict, you needed either the card or the print out or you were sent to the other line...no exceptions
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From:notasecretagent
Date:May 26th, 2005 11:13 pm (UTC)
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So even if you bought two tickets and attended the concert with a non-member, they have to wait in the other line? What the crap is that?

The more I hear about the GA system, the less I like it. :/
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From:smurphy487
Date:May 27th, 2005 12:59 am (UTC)
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no..with your membership you can have one person with you (that was how it was in Philly)
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From:bonoinakilt
Date:May 26th, 2005 05:58 pm (UTC)
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i never got the metal membership card....ive emailed them several times and..yeah i still dont have it.
i got a card, from Propaganda...when they told everyone about the membership on U2.com...
and i saw them in Chicago and thats what I used.
but my friend never got anything from U2.com when she joined. so she just printed out her profile on U2.com and used that.

im also going to the Dublin show!!
im so excited!! :)
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From:dark_faith69
Date:May 27th, 2005 03:15 pm (UTC)
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Me too!!
My first time out of the country and I get to see my band in their home town! It doesn't get any better than that!
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From:caz_smash
Date:May 26th, 2005 06:02 pm (UTC)
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I joined in January and i've just got mine, but i added my name to that huge post on the subscribers board to say i still needed it, and i got it about two months later
From:bonoful
Date:May 26th, 2005 06:28 pm (UTC)

membership question

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hey- i didn't get my card either. i've been waiting since january but apparently they ran out. i posted on the u2.com site as well stating my name/local . i'll definatly print off my member info and take it - but my tix do say "FAN" on them too...i understand your confusion...
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From:djmlm41
Date:May 26th, 2005 07:34 pm (UTC)
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I also have a question, I'm also a u2.com member and I haven't gotten my card yet either, but I bought my tickets off the presale too (for the December 7 Hartford show) but I don't see where it says 'Fan' anywhere on the tickets
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From:notasecretagent
Date:May 26th, 2005 11:10 pm (UTC)
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I can't find it either. :/ Did you print your own? Because I did, and I don't see it anywhere... *flips out*
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From:djmlm41
Date:May 27th, 2005 02:13 am (UTC)
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No I didn't print my own...what the hell?
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From:jenvargas
Date:May 26th, 2005 09:19 pm (UTC)

No issues over here..

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I joined u2.com around the same time. I got my membership card in February 05.

I got my tickets a couple of months ago and they do have FAN printed on them.. I don't know if this helps at all? Purhaps they ran out of the metal member cards?
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From:notasecretagent
Date:May 26th, 2005 11:08 pm (UTC)
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I got a membership card a few months, but my tickets do not say FAN on them anywhere. I wonder if that's because I did the print-at-home thing? I am a member, so I am now extremely concerned OH CRAP.
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From:dark_faith69
Date:May 27th, 2005 03:20 pm (UTC)
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Thanks to everyone that replied. I actually got a reply from fanfire today. I'll lj-cut for those of you that have questions also. Some of this is already on the U2 page, but maybe it'll help some others too.
Oh, and my Dublin tix do not have 'Fan' on them.

Thank you for your email. I have added your information to our database
for
a membership card but take a look at the information here about the
Ellipse.

This is how the entry lines are going to be working for the tour this
year.
Note that you can do a printout of your profile to show if you do not
have
your membership card handy.


2005 GA Door Entrance Procedure:

1) Only one designated entry point (set of doors) will be assigned for
the
General Admission ticket holders to enter the building. All reserve
seat
ticket holders will be directed to the other entry points to the
building

2) No line ups will be permitted prior to 9:00 am the day of the show.

3) All General Admission ticket holders will be asked to form two lines
at
this entry point:
a. U2.Com Presale floor Ticket purchasers
b. General Public Floor Ticket Purchasers

Please note:
On shows that had an U2.Com presale, the tickets for each of the U2.Com
members is identifiable by a code of their ticket. As a result of this
code,
each U2.Com member who purchased a presale ticket will be able to enter
the
venue from the U2.Com line. For the shows that did not have an U2.Com
presale (usually the second show in a city), U2.Com members will be
asked to
SHOW A PRINTOUT OF THEIR MEMBERSHIP PROFILE, WHICH CAN BE FOUND UNDER
MY
PROFILE ON THE MAIN MENU BAR OF THE SUBSCRIPBERS HOME PAGE.

4) Wrist banding and Ellipse Entry process

a. ON entry, Venue staff will conduct a body search and ticket scan.

b. All floor ticket holders will then be directed past a wrist-banding
table
where their ticket will be marked and they will have a non-transferable
general floor wristband placed on their wrist.

c. Every ticket holder will then continue along the tables to a
computer
scanner that will, using a random numerical process, select tickets for
entry to the Ellipse

d. Each ticket selected for the Ellipse will enable both the ticket
holder
and a companion accompanying them into the Ellipse.

e. Each selected ticket and ticket of their companion will be
hole-punched
upon selection and they will be directed to the Ellipse wrist-banding
table
where they will receive a second non-transferable wristband permitting
entry
to the Ellipse.

f. Those not selected will be instructed to proceed to the floor AREA.
g.
Random selection will continue from the full capacity of the floor
until the
ellipse capacity is reached. From the first person arriving to the last
person arriving, everyone, u2.Com members and general public alike,
will
have an fair opportunity to be selected to enter the Ellipse

h. The wristbands will provide re-entry privileges to their respective
areas.

5) A tour supervisor will be available to brief the staff and answer
any
questions.

If you have any questions, please contact us at orderhelp@FanFire.com
or one
of the following numbers: 1-800-767-7160 or 1-916-350-2016. Please be
sure
to include a copy of this email any reply.

Best Wishes,
Theresa
U2.com Customer Service

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