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January 25th, 2005

maybe this will work @ 10:07 pm

muffinslinger:
i went to U2.com and hit the contact us link. so i sent them the message- how about you refund all the angry fans out there our $40 because that presale was bullshit.
 
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From:interiority
Date:January 25th, 2005 10:19 pm (UTC)

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Here's what I wrote:
I adore U2. I have spent so much money on concerts, albums, teeshirts, tattoos, stickers, anything with them on it - I'm a sucker for it. I was a sucker for the $40 membership fee to this site, whose only real upside was access to presale tickets. Access for the Elevation tour was free, all I had to do was sign up, and I got great tickets to the San Diego show in April of 2001.
Now I paid my $40, $40 that I could have donated to Tsunami relief, and instead of any sort of advantage, I get a Ticketmaster page telling me that "There was an internal system error. Please try again."
For ten minutes, that's all I saw. Eventually I got through, and then I waited fifteen minutes whilst Tickermaster searched. Finally, the only option I was given was the $160 seats. Weak.
I stared at the screen for 30 seconds before giving up and agreeing to pay such an outrageous price.
I clicked "Continue" and was told that I took too long and my tickets had been released.

I know it's all The Luck of the Draw, but this was a mess. I'm not the only one who experienced this.

I wanted to share my disappointment in how this has been handled. The outrageous website charge, which will only yield a keychain. The ridiculous Ticketmaster "experience." Everything. What a disappointment for a night-shift worker like me to get up early after only 4 hours of sleep for this. I WANTED to give you my money. And this is what happened.

(no subject) - (Anonymous)
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From:interiority
Date:January 25th, 2005 11:04 pm (UTC)
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How would it go?

Lemme see...


Collector's edition of latest album: $40
Membership to website: $40
These horrible nosebleed seats: $65
Being able to see the teevee screens better than the band: priceless

I can't think of a better one for "priceless."
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From:glitterkittykid
Date:January 25th, 2005 11:25 pm (UTC)
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Don't forget the U2 edition Ipod
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From:interiority
Date:January 25th, 2005 11:30 pm (UTC)
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Shit, I didn't get one of those, that's why I forgt it.
(no subject) - (Anonymous)
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From:notasecretagent
Date:January 25th, 2005 11:30 pm (UTC)
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When I originally registered and couldn't log in for some mystery reason, I sent them a contact email every day for a month.

Nothing.

Really, really disappointing.

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