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January 26th, 2005

Onwards and upwards @ 08:48 pm

amphibious_one:
I'm currently hearin: Walk On - U2

This is not a rebel ticket bitching post...

... I'm trying to do a little self-diagnosis of my ticket problem.

Did anyone else try to buy tickets in the European pre-sale and get told that you had taken longer than the allocated five minutes to fill out the form?

I did, twice. The second time I definitely didn't take longer than three minutes.

Anyway, my main question is:
There were two boxes on the second-to-last page when ordering; the lower of which asked for your credit card's security number. The one above it asked for something for which 'solo' was an option. I left that box blank 'cause I wasn't sure what it meant.

Having not heard anyone complain about the time-out thing happening to them, I'm just fretting that that little wee box is the problem.

Help? :)
 
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(no subject) - (Anonymous)
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From:amphibious_one
Date:January 26th, 2005 09:58 am (UTC)
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Hmm, I'm pretty sure it wasn't. I definitely entered an expiry date (the card's a Visa.)
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From:canadanne
Date:January 26th, 2005 02:18 pm (UTC)
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I got told I'd taken too much time as well, even though it can't have taken me more than 1-2 minutes. Grrrr!  Thankfully my second attempt worked.

I'm almost certain the box above security number was for Switch/Solo issue number. Which is meant to be left blank if you don't have one of those cards. (I left it blank, I have a Visa card.)

I guess the time-out problem was just a weird symptom of the site being completely overloaded.
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From:amphibious_one
Date:January 26th, 2005 05:37 pm (UTC)
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*phew*! Thankyou for that. I was formulating more and more convoluted excuses yesterday, trying to rationalise why it didn't work for me. "Did I leave the gas on?"
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From:la_vation
Date:January 26th, 2005 04:47 pm (UTC)
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I preloaded my credit card info into my ticketmaster, the system crashed three times when I tried to use that option, I borrowed my Mothers card and it timed out on me a 4th time. It took my fiancee several attempts to get her card processed but fortunately she did. Six attempts = one pair of tickets. Fwiw, we're in California where this starts so demand might outrun supply, just a thought...
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From:amphibious_one
Date:January 26th, 2005 05:37 pm (UTC)
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Mrrh. :( It's so distressing. I can't believe that the site actually has a disclaimer saying they can't promise it won't get overloaded (or words to that effect) in lieu of actually having *enough* servers to at least give the appearance of service. U2 tours can't be the only ones that put pressure on the system.

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