It has come to our attention that you experienced problems in
purchasing tickets via the Ticketmaster website yesterday. As you are probably
aware, Ticketmaster experienced an incredibly high demand for tickets
for this eagerly awaited tour. As a result, unfortunately, some
subscribers were timed out of the website and found that when they attempted to
continue with their transaction, their unique six-digit U2 Fan Club
security code was no longer valid. For security reasons, this code was
designed for one-time use only.
We are pleased to confirm that as from 10:45am today, you will be able
to use your unique access code again to purchase tickets for the UK or
Belgian U2 shows. Please note that all ticket sales are subject to
ticket availability for the date and venue requested.
The following is IMPORTANT INFORMATION concerning your access code and
how to purchase tickets as part of the presale. Please read carefully.
Please note that the presale is ONLY for the following shows in the UK
Event Date Town Venue
10 Jun 2005 - Brussels - Roi Boudoin
14 Jun 2005 - Manchester - City of Manchester Stadium
18 Jun 2005 - London - Twickenham Stadium
21 Jun 2005 - Glasgow - Hampden Park
29 Jun 2005 - Cardiff - Millenium Stadium
PLEASE NOTE - THE PRESALES FOR ALL OTHER EUROPEAN SHOWS ON THE VERTIGO
TOUR HAVE NOT STARTED
Your access code is available in your Member Area once you log in to
U2.com and contains 6 (six) case sensitive characters, for example xyz123
Your access code was also emailed to you by U2.com and was highlighted
like this --->xyz123<---
To use your access code to purchase tickets, you MUST first visit
http://onsale.ticketmastereurope.com/U2 to select the show of your
When asked for your access code, you MUST enter ONLY the exact six
characters of your access code.
You can purchase up to 4 tickets for a single show of your choice.
Please note that multiple bookings using the same access code will be
cancelled and refunded.
If you have successfully completed a booking then you should not
attempt to re-use your code as it will not be valid.
Once again Ticketmaster would like to apologise to you for any problems
that you may have experienced in purchasing tickets from the
Thank you for your attention
U2 Gateway Help, Ticketmaster UK
Please do not reply to this email as it will not be received.